Project Mad AdderPublic Help Centre
Help Centre & User Education

Find the PMA workflow you need—and understand why each step matters.

Search practical guidance for setup, animals, daily care, Housing, genetics, operations, imports, recovery, and team permissions. Each guide explains purpose, prerequisites, steps, expected results, safety boundaries, and troubleshooting.

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43 articles

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Knowledge base

All Help Centre articles

Getting started

Getting started with Project Mad Adder

Choose a starting mode, create the organization, configure species and Housing, add animals, and enter the workspace without losing setup guidance.

10 min · essentialOpen guide
Getting started

Using the PMA Setup Centre

Resume setup, reopen skipped steps, review readiness, and distinguish recommendations from real blockers.

8 min · essentialOpen guide
Animals & care

Creating accurate animal profiles

Add identity, species, sex, status, dates, Housing, feeding defaults, hazards, genetics, and lineage at the right level of certainty.

12 min · essentialOpen guide
Animals & care

Recording daily care evidence

Log feeding, water, cleaning, sheds, waste, health, measurements, environment, and notes without claiming work that was not completed.

12 min · essentialOpen guide
Animals & care

Using PMA Capture with voice and quick entry

Speak or type natural English care notes, let PMA propose structured records, and review every detected action before anything is saved.

12 min · essentialOpen guide
Animals & care

Feeding records, defaults, and schedules

Configure feeding defaults, record offered and accepted meals, manage feeder inventory, and understand due-date calculations.

10 min · essentialOpen guide
Housing & facility

Building Housing and facility structure

Create facilities, rooms, racks, stacks, enclosures, incubators, and operational Housing codes in a hierarchy PMA can reason about.

14 min · essentialOpen guide
Housing & facility

Housing Templates & Setup Acceleration

Create governed templates, preview differences, protect verified settings, and generate Housing only after explicit review.

15 min · intermediateOpen guide
Housing & facility

PMA Housing Blueprint

Plan Housing structures, zones, equipment, and hierarchy before operational records are created.

12 min · intermediateOpen guide
Housing & facility

PMA Housing Setup

Define reusable operational setup profiles for equipment, environment, and maintenance coverage.

12 min · intermediateOpen guide
Housing & facility

Facility & Capacity Intelligence

Review room capacity, reserved and quarantine space, maintenance concentration, growth scenarios, and proposed moves without changing live records.

13 min · advancedOpen guide
Housing & facility

PMA Spatial Canvas

Create measured floor-plan context and place operational structures on a controlled spatial model.

15 min · advancedOpen guide
Housing & facility

PMA Spatial Canvas Operations

Overlay occupancy, setup coverage, maintenance, equipment service, quarantine, and BioShield context on a measured canvas.

14 min · advancedOpen guide
Housing & facility

Spatial Routes, Biosecurity & Continuity

Create versioned Guided Round, sanitation, BioShield, Continuity, and emergency-reference routes on measured Spatial Blueprints.

14 min · advancedOpen guide
Breeding & genetics

Recording genetics and lineage safely

Record morph display, structured genotype evidence, possible and proven het states, sire, dam, and uncertainty without inventing relationships.

16 min · intermediateOpen guide
Breeding & genetics

Genetics Results & Husbandry History

Choose percentage, fraction, odds, or all result formats and inspect per-locus Punnett evidence.

12 min · advancedOpen guide
Operations & safety

Building and running Guided Rounds

Turn recurring requirements into ordered operational work, confirm each action, and preserve accountable completion evidence.

14 min · essentialOpen guide
Operations & safety

PMA Round Intelligence & Scheduling

Plan recurring Rounds, review capacity and execution, and use the Guided Round Action Library.

13 min · intermediateOpen guide
Operations & safety

PMA Daily Command

Review the day’s operational picture, urgent work, exceptions, assignments, and evidence without replacing human judgment.

10 min · intermediateOpen guide
Operations & safety

Using BioShield and quarantine workflows

Record quarantine context, movement restrictions, sanitation boundaries, and collection-wide biosecurity evidence without making clinical claims.

14 min · intermediateOpen guide
Operations & safety

PMA Passport Secure Handoff

Prepare bounded, revocable record handoffs and verify what recipients can view.

12 min · intermediateOpen guide
Data, imports & recovery

Importing existing data

Upload supported sources, map columns, normalize values, preserve historical dates, and stage records without early authoritative writes.

15 min · intermediateOpen guide
Data, imports & recovery

Resolving Import Review findings

Filter classifications, inspect duplicate evidence, choose create, update, skip, or manual review, and export rejected rows.

14 min · intermediateOpen guide
Data, imports & recovery

PMA Migration Bridge

Import recognized external exports through a review project while protecting source IDs and uncertain genetics.

15 min · advancedOpen guide
Data, imports & recovery

PMA Vault — Complete Backup & Restore

Create verified archives, inspect recovery contents, preview restore effects, and use controlled recovery boundaries.

16 min · advancedOpen guide
Data, imports & recovery

Reports, exports, and record portability

Generate operational reports, export CSV data, understand filters, and preserve portable evidence without treating a report as live truth.

11 min · essentialOpen guide
Business & commerce

Sales Orders, invoices, payments, and fulfillment

Create mixed sales orders, issue invoices, record partial or final payments and refunds, and keep financial state separate from physical fulfillment.

12 min · intermediateOpen guide
Business & commerce

Purchase Orders, supplier bills, payments, and receiving

Order animals, feeders, supplies, or services; receive goods separately; and track supplier bills, payments, refunds, tax, shipping, and balances.

13 min · intermediateOpen guide
Business & commerce

Relationship Commerce, receivables, and payables

Use one Relationship record to review sales, purchases, invoices, bills, payments, linked animals, balances, aging, and source records without duplicating contacts.

14 min · advancedOpen guide
Team & administration

Team roles, permissions, and accountability

Understand owner, administrator, manager, keeper, and viewer boundaries before assigning access or operational responsibility.

13 min · essentialOpen guide
Operations & safety

Installing PMA and using mobile, offline sync, camera, QR, and notifications

Install the PMA PWA, understand cached and queued work, resolve synchronization failures, control personal alerts, and assess camera, QR, Capture, and Android-wrapper readiness.

16 min · essentialOpen guide
Team & administration

Understanding PMA Keeper, Pro, beta, and complimentary access

Understand organization-level plans, personal account identity, access modes, measured allowances, and why paid billing remains disabled during beta.

12 min · essentialOpen guide
Animals & care

Adding and managing animal profile images

Take or choose an animal photo, let PMA optimize profile and thumbnail variants, understand private storage and media quotas, and replace or remove images safely.

10 min · essentialOpen guide
Team & administration

Plan limits, usage, and over-limit behavior

See how PMA counts active resources and optimized media storage, blocks only usage increases, revalidates imports and offline work, and keeps essential care available.

14 min · intermediateOpen guide
Data, imports & recovery

What happens to data after a downgrade

Preview scheduled plan changes and understand which records remain editable, visible, exportable, read-only, or paused without automatic deletion.

11 min · essentialOpen guide
Team & administration

Organization ownership and billing-manager roles

Separate organization ownership, operational permissions, billing authority, and PMA platform administration without exposing private husbandry data.

13 min · advancedOpen guide
Team & administration

Trials, upgrades, scheduled downgrades, and beta access

Understand trial timing, manual beta authorization, upgrade timing, scheduled changes, grace states, and commercial restrictions before live billing exists.

12 min · intermediateOpen guide
Getting started

Joining the controlled PMA beta

Accept a single-use invitation, verify the approved email, understand beta cohorts, and complete setup without accidentally creating a second team workspace.

10 min · essentialOpen guide
Operations & safety

Contacting PMA support and sharing safe diagnostics

Create a support case, choose urgency, attach bounded evidence, review replies, and understand what diagnostic information PMA does and does not collect.

12 min · essentialOpen guide
Data, imports & recovery

Exporting data and closing an account or organization

Distinguish personal exports, organization exports, account closure, organization closure, ownership transfer, recovery periods, and permanent deletion.

14 min · intermediateOpen guide
Operations & safety

Account recovery, MFA, and signed-in device safety

Use password reset, email verification, authenticator MFA, recovery codes, session review, and controlled support assistance without exposing authentication secrets.

13 min · essentialOpen guide
Animals & care

Performance and large collections

Understand bounded startup history, on-demand animal timelines, scale safeguards, and the information to capture when a large collection feels slow.

9 min · intermediateOpen guide
Team & administration

Beta cohorts and staged feature rollout

Understand why different testers may see different previews and why cohort or percentage rollout never overrides plan entitlements, permissions, or Control Vault authorization.

9 min · intermediateOpen guide

Evidence before assumptions

Guides distinguish recorded evidence, proposals, estimates, warnings, and confirmed work. PMA education never turns uncertainty into fact.

Current guidance

Guidance is maintained against the current PMA Beta experience so instructions stay focused on what users can do now.